Rated Outstanding by the Care Quality Commission — top 3.5% of care homes in England View report ↗
Safeguarding

Our Safeguarding Lead

Margaret Whitfield

Home Manager / Safeguarding Lead

07700 900 234
margaret@rosewood.house

Margaret Whitfield, Home Manager and Safeguarding Lead

Keeping residents safe at Rosewood House

The safety and wellbeing of our residents is our highest priority.

At Rosewood House, we are committed to protecting every individual from harm, abuse, or neglect. We take a proactive approach to safeguarding, ensuring that all concerns are taken seriously and acted upon quickly and appropriately.

What safeguarding means

Safeguarding is about protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect.

This includes protection from:

  • Physical abuse
  • Emotional or psychological harm
  • Neglect or acts of omission
  • Financial abuse
  • Discrimination
  • Exploitation

We maintain a culture where concerns can be raised openly and without hesitation.

Our approach

We have clear policies and procedures in place to ensure that safeguarding concerns are identified and addressed promptly.

Our approach includes:

  • All staff receive safeguarding training appropriate to their role
  • Safer recruitment processes, including background checks
  • Ongoing supervision and support for staff
  • Clear reporting procedures for any concerns or incidents
  • Working closely with local safeguarding authorities and healthcare professionals

Reporting a concern

If you are worried about the safety or wellbeing of a resident, please speak to us immediately.

You can:

All concerns are treated seriously, handled confidentially, and investigated in line with our safeguarding procedures.

Working with local authorities

We work in partnership with local safeguarding teams and follow the guidance set out by the Care Quality Commission and local authorities.

Where necessary, concerns are referred to the appropriate safeguarding bodies to ensure independent oversight and protection.

If you need to report a concern externally

If you feel unable to raise a concern with us directly, or are not satisfied with how it has been handled, you can contact:

  • Your local authority safeguarding team
  • The Care Quality Commission
Get in Touch

Ready to find out more?

Whether you're just beginning to explore options or ready to arrange a visit, we'd love to hear from you. Our Home Manager is happy to answer any questions.